Refund policy

Return Policy

You can return your product within 7 days of receiving your order.

Conditions for Return

To be eligible for a return:

  • The item must be unused and in original condition.
  • The product must be in its original packaging.
  • Proof of purchase or order confirmation is required.
  • Damaged or used items may not be accepted for return.

Non-Returnable Items

The following items cannot be returned:

  • Used products
  • Damaged items caused by customer misuse
  • Customized or personalized products
  • Digital products or downloadable items (if applicable)

Refund Policy

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

Approved Refunds

If approved:

  • Your refund will be processed within 5–7 business days.
  • Refunds will be sent through the original payment method or bank transfer/Easypaisa/JazzCash (if applicable).

Late or Missing Refunds

If you have not received your refund yet:

  • Check your bank account again.
  • Contact your payment provider or bank.
  • If the issue still exists, contact us for assistance.

Exchange Policy

We only replace items if they are defective, damaged, or incorrect.

Return Shipping

  • Customers may be responsible for return shipping charges unless the item received was wrong or damaged.
  • Shipping charges are non-refundable.

Contact Information

If you have any questions regarding returns or refunds, please contact us:

Store Name: EasyBuysOnline
Address: A Block, Vehari, Pakistan

Thank you for shopping with EasyBuysOnline.